www.Attended by Humans.com is a new website application that will do exactly what the name suggests: it will enable a website owner, to have his website attended by real people.

This is the end of 'dead websites' featuring only electronic Information. It also goes a lot further than the V2.0 interactive websites. This new technology will allow visitors of a website to communicate in real-time, instantly and live - using video and audio - with a back-office service agent.

By simply clicking the icon on the website, the user will automatically be connected to the most suitable person or resource. That person or resource could be anywhere in the world. As long as there is an Internet connection. The routing process is handled completely automatically. The routing plan is decided by the customer using the 'in the cloud' routing module.

Besides the live audio and video communication between real people, it is also possible for the website visitor to view pre-recorded video content, text or animated video answers to F.A.Q.

Thanks to this brand new technology any website can now become a genuine communication tool in B2C and B2B interaction. Literally overnight. Without initial investments. At a low cost.

This live video communication technology makes your website come to life.

Both the conversion rate and the level of service to website visitors can be improved significantly as a result of this innovation.

Moreover the system will provide the website owner with interesting intelligence and meaningfull statistics regarding the on-line commercial relationship with its customers; on a daily basis. This will allow the website owner to take better informed decisions when it comes to designing and improving the on-line customer support and sales processes.

www.attendedbyhumans.com has been developed by Teleportel Europe (www.teleportel.com) based in Belgium.

Teleportel has been pioneering in 'Virtual Teleportation' since 2001 and has systems installed in 27 countries. As part of this high-end offering, Teleportel had developed 'AVICCS' (Audio and Video in the Cloud Contact System) a 'server in the cloud' system featuring video and audio coding/decoding, routing, statistics, IVVR management, etc. AVICCS is being used by organisations and companies who choose to interact - at the highest possible quality - with their customers using 'Virtual Teleportation' hardware.

'Virtual Teleportation' is a patented display format, whereby the remote person appears life-sized, in 3D and with aligned eye-contact. The sense of presence is very strong and in fact most people do not realize that the remote person is actually not in the same room.

Examples include: unmanned police precincts, unattended bank locations, recruitment and selection over distance, Airport Information Kiosks, Shop-in-the-shop, etc.

Now, with the new product www.attendedbyhumans.com – partly based on the existing underlying infrastructure of AVICCS - Teleportel is entering the global arena of 'internet applications'.

Teleportel offers its customers the ability to use high quality video and audio when communicating with their website visitors. The back office agent uses his own personal computer or can choose to deploy a dedicated AVICCS Engine which will provide superior video and audio quality.

Moreover, these Engines can be equipped with optional 'eye alignment' devices which will ensure aligned eye contact with website visitors. Indeed, eye-contact is essential when it comes to establishing rapport and conveying trust. And certainly for customer support and sales.

Thanks to www.attendedbyhumans.com companies and organisations can now choose to have a real person available on their website, at the service of their customer – at a time of their choosing. Exactly like in a real physical store or at a service counter.